Holding the Basic Aviation Risk Standard (BARS) Gold confirms Aerlink's absolute commitment to safety. There is no higher standard. BARS is a global aviation safety assessment and audit protocol. BARS is based on the International Civil Aviation Organization's (ICAO) Annex 19, which assists airlines in managing and mitigating safety risks. Aerlink’s Safety Management System meets the requirements of ICAO Annex 19.

Our Commitment to Safety.

Safety First, Always.

Australia's aviation industry is globally recognized for its safety standards. At Aerlink, we share this commitment and continuously strive to advance our systems and processes for a safe air travel experience.

Aerlink operates at BARS Gold Standard and under Australia's Civil Aviation Safety Authority (CASA). We adhere to international safety standards, ensuring we meet all obligations for Safety Management, Air Operation Certification, Aircraft Maintenance and Continuing Airworthiness Management.

Aerlink’s Safety Management System, or SMS for short, allows for a systematic approach to managing safety across all business departments through an underlying foundation of mitigating risk.

Our SMS has four key components and thirteen elements, closely aligned with the International Civil Aviation Organization (ICAO) Annexure 19.

Component 1: Safety Policy and Objectives

Our safety policy is reviewed quarterly. It sets the stage for Emergency Response Planning (ERP) and is the basis for continuous improvement.

Component 2: Safety Risk Management

The company’s SMS aligns with ISO 31000 by incorporating key steps for risk identification and control. Aerlink prioritizes eliminating risks, guided by a hierarchy of controls denoting that Aerlink’s first approach to managing risk is to eliminate the risk altogether.

Component 3: Safety Assurance

Internal audits and safety investigations are part of our assurance program. We adhere to ISO 31000 standards for risk management.

Other elements of Aerlink’s SMS under the Safety Assurance component include safety investigations.

Component 4: Safety Promotion

We focus on rigorous training programs and the communication of safety-critical information, both internally and to external stakeholders.

Aerlink’s SMS actively seeks to promote safety within the boundaries of the organization but also to play its part in contributing to safety in the wider aviation industry.

Conclusion: Safety First, Always

As air travel continues to evolve, Aerlink’s dedication to safety ensures that passengers and crew can confidently take to the skies, knowing that their well-being is paramount.

We are confident that our Safety Management System and its supporting processes place Aerlink in a favourable position to deliver a safe air travel experience.

Aerlink's culture of safety.

Aerlink has adopted the use of Ramco. A web-based aviation-specific planning tool. Ramco Aviation offers end-to-end comprehensive M&E/MRO software to the Fixed Wing, Rotary Wing, MRO and Business Aviation segments globally. This tool allows for effective and integrated management of spares, finance and HR activities.

SkyNet is key to the management of flight schedules as well as effective emergency response in knowing where our aircraft are located at all times. All Aerlink aircraft are outfitted with satellite tracking systems from SkyNet Satellite Communications. This allows for real-time monitoring of flights, landings and departures.

All Aerlink cockpits have been fitted with the Appareo Cockpit camera system. This allows for monitoring of all Cockpit activities assuring a proactive approach to maintaining high standards. Additionally, the system allows for the recording of traditional flight data.

Aerlink is devoted to the highest levels of safety in our delivery of aviation services. All Aerlink flights are monitored as part of the Flight Operations Quality Assurance Program (FOQA). Two key areas of the program are Flight Data Monitoring (FDM) and the Appareo Cockpit Camera. Flight data is analysed by world-class FDM experts.

Our key SMS tool, Air Maestro is a world-renowned Quality and Safety database and management system. This web-based system is an integral technological tool allowing us to efficiently and transparently manage; Reporting (fatigue, safety, quality and defect), Operational Control & Performance (document library and log books), Resource Planning (recency, rostering and scheduling) Audits, Occurrence Reports and our Risk Register.